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Privacy & Terms

Last updated: 24/04/2026

This page contains the legal information governing the use of Kyle Chronicle (“we”, “our”, “us”) and the website www.kylechronicle.co.uk (“the Site”). It includes our Privacy Policy, Terms of Service, and Cookie Policy.

If you have any questions, please contact us at subscriptions@kylechronicle.co.uk

1. Privacy Policy

1.1 Introduction

Kyle Chronicle is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit the Site, subscribe to our digital newsletter, or purchase a paper copy subscription.

1.2 Information We Collect

Information you provide

We may collect:

  • Email address — when you subscribe to our monthly newsletter or create a member account.
  • Name, surname, and postal address — when you subscribe to the paper copy.
  • Payment information — processed securely by Stripe. We do not store your full payment card details.

Information collected automatically

  • Usage data — IP address, browser type, device information, pages visited, and referring URLs.
  • Essential cookies only — used for core site functionality.

We do not collect, store, or use tracking cookies.

1.3 How We Use Your Information

We use your information to:

  • Send monthly email updates
  • Process paper copy subscriptions
  • Manage your account
  • Improve the Site’s performance and security
  • Comply with legal obligations

We do not sell or rent your personal information.

1.4 Email Communications

You may unsubscribe from marketing emails at any time. Transactional emails may still be sent when required.

1.5 Payments

Payments for paper subscriptions are processed by Stripe. Their privacy policy applies to payment processing.

1.6 Hosting and Data Processing

The Site is hosted on Ghost Pro, which acts as a data processor. We act as the data controller.

We process data under:

  • Consent
  • Contract
  • Legitimate interests
  • Legal obligation

1.8 Data Retention

We retain data only as long as necessary for the purposes described.

1.9 Your Rights

You may request access, correction, deletion, or portability of your data, or withdraw consent.

1.10 Contact

For privacy-related requests, contact: subscriptions@kylechronicle.co.uk

2. Terms of Service

2.1 Use of the Site

You agree not to misuse the Site, interfere with its operation, or copy content without permission.

2.2 Subscription Services

We offer:

  • Digital memberships
  • Paper copy subscriptions

Details and pricing are listed on the Site.

2.3 Payments

Payments for paper subscriptions are processed by Stripe. Subscription fees are non‑refundable except as outlined in our Refund Policy.

2.4 Account Registration

You must provide accurate information and keep your login details secure.

2.5 Content Ownership

All content is owned by Kyle Chronicle or its contributors unless otherwise stated.

2.6 Email Communications

By subscribing, you agree to receive monthly updates and service‑related messages.

2.7 Availability and Changes

We may modify or discontinue parts of the Site at any time.

2.8 Limitation of Liability

We are not liable for losses arising from your use of the Site or from third‑party service failures.

2.9 Third‑Party Services

We rely on:

  • Ghost Pro (hosting, email delivery)
  • Stripe (payment processing)

Their terms may apply.

2.10 Termination

We may suspend or terminate access for violations of these Terms or non‑payment.

2.11 Governing Law

These Terms are governed by UK law.

3. Refund Policy

3.1 Digital Subscriptions

Digital memberships are generally non‑refundable. Refunds may be issued if:

  • You were charged in error
  • You experienced a technical issue
  • Required by UK consumer law

Requests must be made within 14 days of the charge.

3.2 Paper Copy Subscriptions

Paper subscriptions are normally non‑refundable once the subscription period begins.

Refunds may be issued if:

  • You were charged incorrectly
  • You did not receive your copy due to our error
  • You cancel within the statutory cooling‑off period and have not received any issues

We cannot refund:

  • Postal delays
  • Incorrect delivery information
  • Circumstances outside our control

4. Delivery Policy (Paper Copy Subscriptions)

4.1 Delivery Area

Paper copies are delivered to the postal address you provide. If your address is outside our delivery area (UK), we will contact you.

4.2 Delivery Schedule

Paper copies are dispatched according to the publication schedule listed on the Site.

4.3 Delivery Issues

Contact us if your copy:

  • Does not arrive
  • Arrives damaged
  • Needs to be redirected

We will make reasonable efforts to resolve the issue.

4.4 Responsibility

We are responsible for dispatching your copy. Once passed to the postal service, delivery times are outside our control.

5.1 What Are Cookies?

Cookies are small text files stored on your device to enable certain website functions.

5.2 Cookies We Use

Kyle Chronicle uses essential cookies only, including:

  • Cookies required for logging in
  • Cookies required for core site functionality

We do not use:

  • Tracking cookies
  • Advertising cookies
  • Third‑party behavioural analytics cookies

5.3 Managing Cookies

You may block or delete cookies through your browser settings. Doing so may affect site functionality.

6. Contact Information

For any legal, privacy, or subscription enquiries, contact:
subscriptions@kylechronicle.co.uk